Online sale of books
about orchid and fruits...

Naturalia Publications

Shipping & Returns

Shipping Method
Our standard method of shipping is La Poste Standard Media delivery within international locations, we will select the most economical method available, unless a specific request to use a specific method is indicated by you when placing your order under Special Instructions.

Shipping Cost
All shipping cost noted on our site or the total shipping cost shown during check out are generally accurate but should be considered approximate. The method of shipment, the distance from the shipping point to your location, package size and weight, etc. will determine the actual shipping cost of your order. For international Orders, you will be responsible for any VAT and/or any Custom charges required by your country in addition to shipping charges.

Cancellation of an Individual Item or Complete Order
We can cancel any item that has not yet been shipped. We will need to confirm that it has not yet shipped.

Exchanges
All sales are final. Any product that has a manufacturers defect will be exchanged upon receipt of the product.

Return Policy
Naturalia Publications does not except returned merchandise except for manufacturers defect. Naturalia Publications must be notified within 5 days of receiving your order. All costs of return are the responsibility of the customer.

Product Returns
Acceptable product returns are for manufacturer defects only and require a Return Merchandise Authorization Number in order for us to accept shipments. Shipments without Return Merchandise Authorization Number clearly marked on the outside of the box will be returned to the sender. Request for returns must be made through the Contact Us section of our web site. You must request a Return Merchandise Authorization Number within 5 days of receipt of your order. Any embroidered items, monogrammed items, hand made or custom-made products are not returnable.

Credits
The credit card originally used will be credited for the purchase price of the item and any applicable sales tax, excluding all shipping costs. Your credit card will be credited when Noahide Nations has received and processed the returned item (s). You will be sent an e-mail confirming receipt of your return and your credit amount. We cannot issue credit for orders that are not returned in accordance with our returns policy. All returned items will be examined upon receipt. If the item has no manufacturer defect we will be unable to issue you a credit or exchange for a replacement, and the product will be shipped back to you.